Our Services

Labyrinth Digital brings enterprise experience and best-in-class methodologies to help ecommerce businesses grow. We blend our tactical channel expertise with creative problem-solving skills to design data-driven marketing strategies tailored to your growth goals.

Strategy

Before the real work can happen, you need a well-defined marketing strategy. Labyrinth starts every engagement by defining the business’s growth goals and then designing a strategic marketing approach to reach those goals. We identify any gaps in your current marketing mix and look for the most efficient & effective ways to grow your business. Within the constantly evolving world of digital marketing, we help you uncover new ways to reach your customers.

  • Growth Coaching
  • New Channel Experimentation
  • Ecommerce Optimization
  • Platform Strategy Playbooks
  • Customer Insights & Analytics

Marketing can be complicated – we can help you be strategic

Reporting & Insights

Without data to guide you, marketing can become a black hole for resources and time. That’s why data is the foundation from which Labyrinth builds & optimizes your marketing strategy. We begin by determining your KPIs, designing a measurement strategy and establishing benchmarks, all based on your growth goals. We build a customized reporting dashboard with consolidated data from all of your marketing channels & campaigns so that we can track our progress and continuously refine our marketing strategy.

Our customized reporting can come in the form of:

  • Comprehensive Marketing Program Audits
  • Online Store Performance Reports
  • Quarterly Business Reviews
  • Multi-Channel Dashboards
  • Annual Lookback Reports

Yeah, we love data – let us help you make sense of it all.

Paid Media

For ecommerce businesses, paid media is one of the best tools for connecting with customers. Labyrinth partners with you to develop a paid media plan that fits your overall marketing strategy & business objectives. We design full-funnel, data-driven advertising strategies that will generate revenue, grow your customer base, and improve retention. We actively manage your paid media campaigns using a test-and-learn approach to quickly scale campaigns and optimize budgets. And we get results – up to 10x return on your ad spend.

Here’s how we can help you:

  • Paid Media Strategy
  • Campaign Development & Management
  • Channel Test Plans
  • Infrastructure Maintenance
  • Product Feed Management
  • Conversion Tracking

Email

Email is key to retaining & engaging your customers, but many brands pay too little attention to the channel. Labyrinth has deep email marketing expertise and extensive experience transforming email programs into significant revenue generators. We prefer to use Klaviyo because of its powerful, CRM-like capabilities and will help you migrate to the platform if you aren’t already on it. We can fully manage your email program, from campaigns to sender reputation. We provide strategies for email newsletters as well as lifecycle-based & triggered communications, including content & creative recommendations, test plans and segmentation advice. And of course, we monitor channel performance to find ways to further enhance the channel strategy.

Our top-to-bottom email management services include:

  • Email Newsletter Strategy
  • Lifecycle Flow Strategy
  • Test Plans
  • Content Calendar Development
  • Platform Maintenance & Management
  • Platform Migration & Setup
  • Reporting & Channel Performance Insights

Additional Channels

The digital marketing landscape can get intimidating, especially as you try to grow a multi-channel marketing program. We can help you determine what channels to use, what channels to experiment with, and what channels just aren’t for you. Once we identify a new channel that’s a good fit for you, we will build that channel from the ground up, ensuring it has the structure, data and resources it needs to succeed.

We have experience building strategies for:

  • SMS Programs
  • Programmatic Advertising
  • Direct Mail Campaigns
  • Loyalty Programs

Custom Projects

Want greater insight into your customers or purchase patterns? Unsure how to improve your market position? Curious about a new marketing platform? Bring us your hardest marketing challenges and we can develop customized strategies to solve them!

Projects We’ve Worked On:

  • Target Audience Development
  • Competitive & Market Analysis
  • Loyalty Program Strategy
  • Purchase Cadence & Market Basket Analysis 
  • Marketing Technology Audit & Roadmap
  • Google Analytics Tracking Enhancements
  • Conversion Tag Setup & Validation

Piqued your curiosity?

Let’s talk about how we can grow your business.